I have a Personal Training client that I would consider to be a man blessed with wisdom from a lifetime of experience.
The other day he asked about “the girl that conducted his initial consultation” and proceeded to give me his thoughts on her.
I’ll paraphrase as there’s no way that I remember verbatim and I don’t want to butcher it.
“She seems like she truly cared about what I was saying and took a genuine interest in my history, concerns, and goals for my future. A great person to have on your team.”
Now for those that are unaware – he was referring to our General Manager, Theresa (no picture included as she’s normally the 1 holding the camera)
Theresa is the first person that almost everyone speaks with when they are looking to take that first step, that leap of faith to find out if Penance Gym is the right place for them.
And in absolutely no way was anything that he said incorrect. She cares for each and ever member that we have a Penance, with empathy and compassion for the struggles that each person goes through and a genuine desire to help them.
Theresa has been with us for years now and I consider us very blessed to have her on our team!